Many enterprise systems already use AI to identify fraud, pinpoint high profit customers, and identify patterns of growth, quality problems, and more. It’s important to realize that AI has many implementations. This opens the door on the a massive market: Generative AI used for enterprise apps and business productivity. This week the company took a big step and introduced OpenAI embedded into Microsoft Dynamics and also introduced development tools to let you build intelligent chatbots on your own data. While journalists worry about generative AI (chatbots and Large Language Models), Microsoft is powering ahead.
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